Head of Retail (Volunteer role)

Scroll to content

Your Pride In London 

Pride in London means many things to many people, it belongs to our community and it belongs to you; come and join the conversation!

Pride in London has a renewed sense of purpose to highlight the challenges still facing the LGBT+ community today despite progress. We are run by a group of volunteers who are passionate about equality and diversity and are drawn from all walks of life. Pride aims to raise awareness of LGBT+ issues and campaign for the freedoms that will allow all of our community to live their lives on a genuinely equal footing. 

Around 250 people volunteer year-round to help us deliver what has become a world-class Pride. It is our intention for Pride in London to best represent all parts of our community and we continue to actively encourage applications from diverse backgrounds, particularly women, People of Colour and those from the trans and non-binary communities. All applications are important to us so if you’d like to be part of the future of Pride in London please register your interest or share this opportunity with your network.

Your new team

Our fundraising team is key to making Pride in London happen. The event is expensive to run and the show couldn’t go on without their efforts encouraging generous donations from thousands of individuals every year. The team work tirelessly year round across a range of activities from running glamourous events like our Gala Dinner, to partnering with community groups or simply hitting the streets with a Pride in London fundraising bucket.

The fundraising team is responsible for growing financial donations and commercial income that allow Pride in London to continue to grow the event and its support of the LGBTQI+ community. You will be part of a team that is responsible for generating high levels of income. One of the key funding streams is through the sale of stalls for various organisations to interact with attendees across the footprint of the day of Pride.

Your new volunteer role

Responsibilities include:-

  • Leading the team that deliver Pride's retail offering to include the merchandise.
  • Pop Up Shop and Stalls
  • Overseeing the designing and ordering of merchandise working to commercial targets for turnover and profit while keeping within strict budgets
  • Managing the plan, production and build along with the day to day running of the Pop Up Shop from the layout and set up through to the smooth operation (facilitated by paid Shop Managers)
  • Direct reports include Merchandise Manager, Pop Up Shop Project Manager, Stalls Manager. Reporting to Director of Fundraising. 

You will be able to oversee a wide remit and ensure that the retail offering is coordinated across the areas. You will be a good team player and can bring together varying and competing asks for the shop space and product. You will have a knowledge of the LGBTQI+ community as a whole, and the communities within the umbrella. 

Experience of budgeting, project managmenet and planning and customer service are essential. You will have the ability to effectively communicate with stakeholders across all levels; a sound understanding of the sales process and how to increase spend; an understandonf of administrative processes and spreadsheets is essnetial. A background in retail is desirable.

Commitment is approx. 2 hours per week and up to 4 hours per week in the run up to Parade weekend.

What you'll get from Pride In London

  • A friendly and welcoming induction course and a variety of training that’s offered throughout the year.
  • Meaningful leadership experience.
  • An opportunity to get new and relevant professional experience.
  • A chance to broaden your professional network.
  • Play an important part in delivering the Pride in London event. 

What you’ll get joining Pride in London  

  • A friendly and welcoming induction course and a variety of training that’s offered throughout the year 
  • An opportunity to get new and relevant professional experience
  • A chance to broaden your professional network
  • Play an important part in delivering the Pride in London event 
  • Social opportunities to meet the diverse and friendly bunch who volunteer for Pride in London

Or, know someone who would be a perfect fit? Let them know!


Our Culture

Our volunteers are driven and passionate about what they do. Putting on one of London's largest one-day events requires dedication and perseverance. 

Although a lot of our work is completed remotely, there will be plenty of opportunities to meet with your team and others throughout the year to not only plan what's ahead but to socialise too. 

We're looking for enthusiastic people to join the organisation so we can provide a platform for every part of London’s LGBT+ community. 

Already working at Pride in London?

Let’s recruit together and find your next colleague.


Applicant tracking system by Teamtailor