Head of Accessibility

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About Pride in London 

Pride in London is led by a group of volunteers who are passionate about equality and diversity. We are a not-for-profit organisation, and any surplus funds we raise are used to support the LGBT+ community and improve the event.

Together, we run the UK’s biggest, most diverse pride, and our job is to make sure we provide a platform for every part of London’s LGBT+ community (lesbian, gay, bisexual, trans*, queer, questioning, intersex, non-binary, asexual, polysexual, genderqueer and gender variant people) to raise awareness of LGBT+ issues and campaign for the freedoms that will allow them to live their lives on a genuinely equal footing. 

From Pride’s Got Talent, which helps to showcase the wonderful creativity across our community, to our annual Parade through the heart of the West End and the amazing two-week, city-wide Festival that precedes Pride weekend, everything we do is designed to give LGBT+ people a platform to be visible and speak loudly to the rest of the city about what we have achieved, how far we have come and what is still needed. 

Pride in London includes people of every race and faith, whether disabled or able-bodied, and all sexualities and genders including lesbian, gay, bisexual, asexual, queer, questioning, intersex, trans*, genderqueer, gender variant or non-binary as well as straight and cis allies. 

Around 150 people volunteer year-round to help us deliver what has become a world-class Pride. We are already a pretty diverse bunch, but we are looking to add to our diversity and are especially keen to receive applications from the BAME, Trans, Bi, Non-binary and Queer communities. Gender equality is always a key consideration for us.

Purpose of Role

The Head of Accessibility (Operations) is a senior volunteer role within London Community Pride CIC (LLCP).  The Head of Accessibility is responsible for ensuring Pride in London events, including Pride weekend, are accessible to participants who are deaf or who have disabilities.

In 2019, Pride in London retained its Gold Level accreditation awarded by Attitude is Everything for its provision and commitments to making pride accessible.

Role responsibilities

The role of the Head of Accessibility (Operations) is to lead the Accessibility team in the planning and management of the accessibility provision of Pride Saturday.

This includes:

  • Being the primary accessibility advocate and representative within the organisation ensuring accessibility continues to be at the forefront of what we do
  • With the support of the Access Management team, lead the planning and management of the Parade, Trafalgar Square, Leicester Square and the Parade Grandstand access provisions 
  • Ensure the information that Pride makes available through our social media channels / website and app communicates the access provisions, whilst being in accessible formats
  • Liaise directly with partners & providers of accessibility services ensuring Pride in London continues to get value for money and quality in the provision
  • Have regular budget review meetings with the Director of Finance and / or Director of Operations
  • Being a mentor and a leader to the Access Management team year round, and overall management of on-the-day Access Volunteers
  • Running training sessions to on-the-day volunteers
  • There is also an overall responsibility of helping to run the entire event as part of the general event management
  • There are also opportunities to have input into accessibility issues across all of Pride

Support the Board of Directors by arranging accessibility provision at other Pride in London events including (but not limited to):

  • Prides Got Talent
  • The Pride in London Open Meetings
  • Pride in London Parade briefings
  • The Gala Dinner and a small number of Pride in London festival events

Requirement and commitment

  • Attend fortnightly Operations Meetings (currently held on Saturday mornings) in Central London.  From spring the meetings become weekly, plus other tasks as described above.  
  • To ensure all necessary support is made available to the Access Management team (Operations). Hold monthly meetings with Access Management team (from the spring this becomes fortnightly)
  • Liaise and regularly meet with all other Pride in London divisions to brief and advise on accessibility issues.
  • It is expected that this volunteer role required 3 to 4 hours per week rising to 4 to 6 hours per week as the event gets closer.

Person Specification

The successful applicant will be experienced in accessibility provision and issues.  

You will also be responsible for leading (and recruiting where relevant) a team of people to work for you, so management, administration and motivational skills are also important, as are influencing skills, as you and your team will be working with the whole Pride in London organisation, as well as with sponsors and key delivery partners.


  • Experience of supporting and working with people who have a range of disabilities
  • Knowledge of mental health difficulties both as primary and secondary issues
  • Knowledge of the needs of faced by people with access needs at events
  • A calm demeanour and excellent at operating under pressure
  • To promote practices which foster recruitment, admission and progression of disabled volunteers and participants
  • A naturally authoritative attitude, as well as having the ability to communicate clearly and concisely
  • Experience of working within an environment where conflict can arise
  • An adaptable and flexible approach in the face of changing situations
  • Strong organisational skills, and the ability to seamlessly multitask
  • Availability before the main weekend


  • Have good presentation skills

Experience of fostering partnerships with disability organisations (e.g. Scope, RNIB etc) to promote Pride in London

Pride in London:

Along with professional experience, we are looking for applicants with a proven track- record of their passion for LGBT+ equality, a ‘can do’ attitude and an enthusiasm to play a wider role as a senior person within the Pride in London ‘family’.

We are already a diverse team, but one of Pride in London’s main focuses is to equally represent all parts of our community and be as diverse as possible. As such, we are especially keen to receive applications from BAME individuals; within the trans, bisexual, non-binary and unspecified queer communities; and from people who identify as disabled. 

If you feel you are underrepresented within the LGBT+ community, we encourage you to apply for one of our roles and we’ll help you find the best place for you within our organisation. 

There’s a role for everyone at Pride in London

Or, know someone who would be a perfect fit? Let them know!


Our Culture

Our volunteers are driven and passionate about what they do. Putting on one of London's largest one-day events requires dedication and perseverance. 

Although a lot of our work is completed remotely, there will be plenty of opportunities to meet with your team and others throughout the year to not only plan what's ahead but to socialise too. 

We're looking for enthusiastic people to join the organisation so we can provide a platform for every part of London’s LGBT+ community. 

Already working at Pride in London?

Let’s recruit together and find your next colleague.


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