Account Manager

Lead projects to drive the revenue generating arm of Pride in London
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Your Pride in London

Pride in London (PiL) means many things to many people, it belongs to our community and it belongs to you; come and join the conversation! Forty-six years since the first Pride march in London, Pride in London has a renewed sense of purpose to highlight the challenges still facing the LGBT+ community today despite progress. We are run by a group of volunteers who are passionate about equality and diversity and are drawn from all walks of life; together we pull off the UK’s biggest free LGBTQ+ community event every year. Pride aims to raise awareness of LGBTQ+ issues and campaign for the freedoms that will allow all our community to live their lives on a genuinely equal footing. Around 150 people volunteer year-round to help us deliver what has become a world-class Pride. We welcome applications from everybody and are especially keen to attract new volunteers from the BAME, Trans, Bi, Non-binary and Queer communities who we would love to see more widely represented in our organisation.

Your new team

Strategic Partnerships is the team responsible for Pride in London’s income generation in relation to all corporate partnership’s deals. The team as a collective help to generate new business, negotiate contracts and then manage that relationship throughout its tenure. A lot of the partnership’s benefits relate specifically to the day itself but additional activation throughout the year is key to the activation’s success. Specific activation within each partnership can include but isn’t limited to, on the day branding, social media posts, logo/ website management, marketing campaign management and parade/ event logistics. Other events and partnerships such as the Gala, Pride run, and Pride in the City form a much bigger portfolio that the team also oversee. We make sure all companies go through a rigorous ethical process to ensure the partnership activation is requested with the right intentions.

Your new volunteer role

The kind of activities you will be doing day to day include:

  • Oversee the activation management of all allocated partnerships agreements within your own personal portfolio
  • Attend handover meetings with the necessary New Business Manager to ensure an accurate account and all documents pertaining to the signed agreement is detailed to yourself to be able to activate the details accordingly. 
  • Attend weekly meetings to ensure you have completed all activation requirements and to ask necessary questions to your head of Account Management and team members to ensure actions can be completed in a timely manner and you articulate the correct information to your partners 
  • Drive effective communications to make sure these timelines are met both from the client and Pride in London perspective to make sure the contractual activation can complete for every partner i.e. application to the parade, logos submitted, contacts for events confirmed, content for press release and website design are submitted
  • Work with the Head of Account Management and Account Executive to make sure you complete your administrative responsibilities in a timely manner to ensure a full account of the activation is logged as per the contract, should there be any disputes 
  • Be the first point of contact for any partners within your portfolio should they experience a problem or have a query about their activation 
  • Take the lead on appropriate levels of catch up meetings with each partner to ensure a consistent line of communication and ways of working are established to make sure they feel supported throughout their partnership 
  • Lead feedback sessions at the end of each partnership to detail out potential changes for the future and report back to the wider team 
  • Work closely with the Head of Account Management to ensure efficient ways of working are adopted and consistent implemented across the team.  
  • Attend various team and client events throughout the year to build relationships and promote Pride in London

Who you are

  • Must have substantial experience in corporate partnerships and/ or client relationships within a professional organisation 
  • Must have dealt with mid-large corporate clients
  • Must be able to build effective relationships with corporate employees whilst keeping the PiL organisational strategic aims at the forefront of everything you do  
  • Must be a good team player with exceptional communication skills
  • Must have evening and weekend availability to run and/or attend team meetings and client events 
  • May need to be able to at least take calls in the middle of the working day to speak to partners on an ad hoc basis

What you’ll get joining Pride in London

  • An induction course and a variety of training that’s offered throughout the year
  • An opportunity to get new and relevant professional experience
  • A chance to broaden your professional network
  • Play an important part in delivering Pride event
  • Social opportunities to meet the diverse and friendly bunch who volunteer for Pride in London

Or, know someone who would be a perfect fit? Let them know!

Our Culture

Our volunteers are driven and passionate about what they do. Putting on one of London's largest one-day events requires dedication and perseverance. 

Although a lot of our work is completed remotely, there will be plenty of opportunities to meet with your team and others throughout the year to not only plan what's ahead but to socialise too. 

We're looking for enthusiastic people to join the organisation so we can provide a platform for every part of London’s LGBT+ community. 

Already working at Pride in London?

Let’s recruit together and find your next colleague.


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