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About the volunteer role

Sitting on the Board, the Director of Operations is primarily responsible for ensuring the safe and effective delivery of all Pride in London's major events, within budget, including the Parade, Stage Areas and Trafalgar Square Event held on the day of Pride in London, plus any other events as directed by the Board that Pride in London produces (or co-produces) during other times of the year (in conjunction with the Events Directorate which manages the festival and on-stage talent). 

We actively encourage applications from diverse backgrounds, particularly women and those from the BAME, trans and non-binary communities who we would love to see more widely represented in our organisation. 

Role responsibilities 

  • Lead the Operations team in the planning, management and safe delivery of Pride in London’s main events which will include but are not limited to: 
  1. All those occurring in central London during Pride in London 
  2. All event applications and associated reports and plans 
  3. All related licensing, including for alcohol and with PRS, PPL and VPL
  4. Event insurances including cancellation, liability and equipment 
  5. Being the primary Pride in London representative at the Licensing, Operations, Safety Planning Group (LOSPG), organised by the Greater London Authority (GLA). Plus any other associated council SAG
  6. Being the primary Pride in London representative at any Metropolitan Police Service (MPS) GOLD planning meetings
  7. All contingency planning including table tops
  8. Implement Pride in London's sustainability strategy from an operational perspective
  9. All Resident and Business Liaison
  • Manage the event delivery and planning with the appointed production partner
  • Assemble and then oversee the infrastructure necessary, including the contracting of all or any all major supplier contracts, ensuring these are appropriately let, managed and delivered in accordance with the terms of these agreements. This will include overseeing engagement with a broad range of major stakeholders including the Greater London Authority, Westminster City Council, the Metropolitan Police Services, the London Borough of Camden and other major services 
  • Renegotiate any terms (supported by the Legal Director and the Board) as required during the planning and delivery cycle of these contracts and to specifically ensure that sponsors needs are being met throughout within agreed costs and parameters 
  • Ensure Pride in London has adequate and appropriate resources and support both within the organisation and contracted from outside to deliver its events 
  • Work closely with other members of the Pride in London Board both in meeting their collective responsibilities as Directors of a Community Interest Company but also specifically regarding the operational delivery elements that are planned by other directors or senior managers including but not limited to: 
  1. The Parade (including Front of Parade design and co-ordination)
  2. Staging 
  3. Grandstand ticketing and management
  4. Accessibility 
  5. Training design and delivery support, especially for those only volunteering on the day
  6. Volunteer Management including Registration Site support to the Volunteer Engagement Team
  7. Event Comms Plan including Crisis Comms, alongside the Communications Team
  8. Partner activations including of any sponsorship agreements
  9. Live Streaming or Broadcasting  
  • Ensure the provision of all necessary ‘back office’ support to keep the Operations Team efficiently focused on their primary objective 
  • Lead and manage the Operations Directorate

Who you are 

  • Demonstrable experience in complex project management and operational delivery, preferably arising from having experience of delivering a range of different services across a broad and diverse range of customers and stakeholders with the ability to maintain constructive and positive relationships in situations where needs and requirements may conflict 
  • Good operational knowledge of event management and production including resource planning and allocation 
  • Experience of organising the provision of full ‘back office’ support to keep a diverse and busy team focused on their primary objective 
  • Experience of operating as a Director and in working with Boards 
  • Demonstrable procurement & contract management experience with good commercial awareness 
  • Good business and financial awareness including in budget preparation/management and fundraising principles 
  • Demonstrable experience as both a team leader and player, with broad managerial and collaborative skills 
  • Excellent IT and writing skills 
  • Self-motivated, pro-active, inspirational and flexible 
  • Experience of working on LGBT+ activities with a commitment to diversity and inclusion 
  • A clear understanding of Pride in London and its activities.

This is a role that requires long-term commitment. Time required will be approximately 5-10 hours per week, increasing in the final month leading up to Pride in London fortnight. Some of this time will be required during normal office hours e.g. in order to attend the LOSPG meetings (of which there are normally six through the year). 

What you’ll get joining Pride in London

  • An induction course and a variety of training that’s offered throughout the year
  • An opportunity to get new and relevant professional and leadership experience
  • A chance to broaden your professional network
  • Play a crucial role in delivering the Pride in London event
  • Social opportunities to meet the diverse and friendly bunch who volunteer for Pride in London

Deadline for applications: 11:59pm, Sunday 1 March 2020

Or, know someone who would be a perfect fit? Let them know!

Our Culture

Our volunteers are driven and passionate about what they do. Putting on one of London's largest one-day events requires dedication and perseverance. 

Although a lot of our work is completed remotely, there will be plenty of opportunities to meet with your team and others throughout the year to not only plan what's ahead but to socialise too. 

We're looking for enthusiastic people to join the organisation so we can provide a platform for every part of London’s LGBT+ community. 

Already working at Pride in London?

Let’s recruit together and find your next colleague.


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