Content officer (email communications)

Come Join us!
Scroll to content

Sitting in the content team the will be responsible for the running of Pride in London’s email content and delivery. You will be data and insight-driven with love for creative communications. In this role, you will develop, implement and manage multi-channel email marketing campaigns to build and nurture Pride in London’s audience.

Main Responsibilities
● Create, deploy and monitor email marketing campaigns through Dotmailer.
● Work across Pride in London to build automated email workflows that meet
cross-functional department needs.
● Be the gatekeeper of email marketing, ensuring our audience is receiving the best
experience from Pride in London’s email communications - maximising email
efficiency through bespoke targeting and personalisation.
● Collaborate with content, digital and graphic design teams to build high-converting
email templates that meet Pride in London’s brand guidelines, while not being afraid
of proposing innovative new ideas.
● Carry out A/B testing to maximise results and report on learnings to the
communications team.
● Clean up and build Pride in London’s email lists

Technical Requirements/ Knowledge
● Experience of working with CRM, CMS and email marketing platforms
● Ability to create or update automated email workflows
● Able to multitask and work to deadlines
● Knowledge of GDPR

Soft skills
● Time management, including flexibility when required
● Ability to mix creativity with data-driven decisions
● Both detail oriented but keep the big picture in mind

● 2+ years email marketing experience, preferably working on Dotmailer


●5-8 hours per week

Or, know someone who would be a perfect fit? Let them know!


Our Culture

Our volunteers are driven and passionate about what they do. Putting on one of London's largest one-day events requires dedication and perseverance. 

Although a lot of our work is completed remotely, there will be plenty of opportunities to meet with your team and others throughout the year to not only plan what's ahead but to socialise too. 

We're looking for enthusiastic people to join the organisation so we can provide a platform for every part of London’s LGBT+ community. 

Already working at Pride in London?

Let’s recruit together and find your next colleague.


Applicant tracking system by Teamtailor