Merchandise Manager

Join one of the most important teams in Pride in London!
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Your Pride In London

Pride in London means many things to many people, it belongs to our community and it belongs to you; come and join the conversation!

Forty-six years since the first Pride march in London, Pride in London has a renewed sense of purpose to highlight the challenges still facing the LGBT+ community today despite progress. We are run by a group of volunteers who are passionate about equality and diversity and are drawn from all walks of life; together we pull off the UK’s biggest free LGBTQ+ community event every year. Pride aims to raise awareness of LGBTQ+ issues and campaign for the freedoms that will allow all of our community to live their lives on a genuinely equal footing.

Around 150 people volunteer year-round to help us deliver what has become a world-class Pride. We welcome applications from everybody, and are especially keen to attract new volunteers from the BAME, Trans, Bi, Non-binary and Queer communities who we would love to see more widely represented in our organisation.

Your new team

Our fundraising team is key to making Pride in London happen. The event is expensive to run and the show couldn’t go on without their efforts encouraging generous donations from thousands of individuals every year. The team work tirelessly year round across a range of activities from running glamourous events like our Gala Dinner, to partnering with community groups or simply hitting the streets with a Pride in London fundraising bucket.

The fundraising team is responsible for growing financial donations and commercial income that allow Pride in London to continue to grow the event and its support of the LGBTQI+ community. You will be part of a team that is responsible for generating high levels of income. One of the key funding streams is through the sale of stalls for various organisations to interact with attendees across the footprint of the day of Pride.

Your new volunteer role

Responsibilities include:-

  • Working closely with the wider retail team to maximise sales of the merchandise in order to raise income for Pride in London. Including working with the marketing team on design and production.
  • Sourcing and cost the various products, selected for the merchandise range and ensure the EPOS stock and sales system is kept up to date and analysed to give feedback, so that this can be used to inform future stock and production.
  • Working with the retail team to get the order quantities correct and are within budget
  • Attending events to sell product and coordinating volunteers to assist with this
    Identifying additional sales opportunities
  • Liaising with other department to assess need for free product and track the value of these items in order to understand the cost to Pride.
  • Support the wider retail team with the set up, stock management and sales within the Pride in London Pop-up shop.


Who you are

A background in retail or merchandise would be desirable, as is an understanding of EPOS systems. A sound understanding of sales process and how to increase spend would be very useful. You will have the ability to communicate effectively with people and stakeholders across all levels. Good planning and project management skills are essential. An understanding of admin processes and spreadsheets would be helpful.

What you'll get from Pride In London

  • A friendly and welcoming induction course and a variety of training that’s offered throughout the year.
  • Meaningful leadership experience.
  • An opportunity to get new and relevant professional experience.
  • A chance to broaden your professional network.
  • Play an important part in delivering the Pride in London event.

Or, know someone who would be a perfect fit? Let them know!


Our Culture

Our volunteers are driven and passionate about what they do. Putting on one of London's largest one-day events requires dedication and perseverance. 

Although a lot of our work is completed remotely, there will be plenty of opportunities to meet with your team and others throughout the year to not only plan what's ahead but to socialise too. 

We're looking for enthusiastic people to join the organisation so we can provide a platform for every part of London’s LGBT+ community. 

Already working at Pride in London?

Let’s recruit together and find your next colleague.


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